Thank you for shopping at [Buyzaro]! We want you to be completely satisfied with your purchase. This Refund and Return Policy outlines the terms and conditions for returns and refunds. Please read this policy carefully before making a purchase.
Eligibility for Returns:
To be eligible for a return, the following conditions must be met:
- The product must be in its original condition, unused, and undamaged.
- The product must be returned within 1 days of the delivery date.
- The product must be in its original packaging, with all tags and accessories included.
- You must provide a valid proof of purchase (order confirmation, receipt).
Non-Returnable Items:
The following items are generally non-returnable:
- Perishable goods, personalized items, intimate apparel, gift cards, downloadable software, sale items.
Return Process:
- Contact Us: Contact our customer service team at [info@buyzaro.com] or [0347 6946871] within 1 days of receiving your order to initiate a return. Please provide your order number and reason for the return.
- Return Authorization: If your return is approved, we will issue a Return Authorization (RA) number and provide you with instructions on how to return the product.
- Packaging: Carefully package the product in its original packaging, including all accessories and documentation.
- Shipping: Ship the product back to us at the address provided in the return instructions. You are responsible for the return shipping costs, unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping service and insuring the package, as we are not responsible for lost or damaged returns.
- Inspection: Once we receive the returned product, we will inspect it to ensure it meets our return criteria.
Refund Process:
- If the returned product is approved, we will process your refund within 1 business days.
- The refund will be credited to your original payment method.
- Please note that it may take some time for your bank or credit card company to process the refund and post it to your account.
Exchanges:
- We currently do not offer direct exchanges. If you would like to exchange a product, please return the original item for a refund and place a new order for the desired item.
Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us immediately at [info@buyzaro.com] or [0347 6946871]. We will arrange for a replacement or a full refund, depending on the situation. Please provide photos of the damaged or defective product.
Best Discount Items:
- Best discount items are non-refundable.
Changes to this Refund and Return Policy:
- We reserve the right to modify this Refund and Return Policy at any time. Any changes will be posted on this page.