Thank you for shopping at [Buyzaro]! We want you to be completely satisfied with your purchase. This Refund and Return Policy outlines the terms and conditions for returns and refunds. Please read this policy carefully before making a purchase.  

Eligibility for Returns:

To be eligible for a return, the following conditions must be met:

  • The product must be in its original condition, unused, and undamaged.  
  • The product must be returned within 1 days of the delivery date.  
  • The product must be in its original packaging, with all tags and accessories included.
  • You must provide a valid proof of purchase (order confirmation, receipt).

Non-Returnable Items:

The following items are generally non-returnable:

  • Perishable goods, personalized items, intimate apparel, gift cards, downloadable software, sale items.

Return Process:

  1. Contact Us: Contact our customer service team at [info@buyzaro.com] or [0347 6946871] within 1 days of receiving your order to initiate a return. Please provide your order number and reason for the return.
  2. Return Authorization: If your return is approved, we will issue a Return Authorization (RA) number and provide you with instructions on how to return the product.
  3. Packaging: Carefully package the product in its original packaging, including all accessories and documentation.
  4. Shipping: Ship the product back to us at the address provided in the return instructions. You are responsible for the return shipping costs, unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping service and insuring the package, as we are not responsible for lost or damaged returns.  
  5. Inspection: Once we receive the returned product, we will inspect it to ensure it meets our return criteria.

Refund Process:

  • If the returned product is approved, we will process your refund within 1 business days.
  • The refund will be credited to your original payment method.
  • Please note that it may take some time for your bank or credit card company to process the refund and post it to your account.  

Exchanges:

  • We currently do not offer direct exchanges. If you would like to exchange a product, please return the original item for a refund and place a new order for the desired item.  

Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us immediately at [info@buyzaro.com] or [0347 6946871]. We will arrange for a replacement or a full refund, depending on the situation. Please provide photos of the damaged or defective product.  

Best Discount Items:

  • Best discount items are non-refundable.

Changes to this Refund and Return Policy:

  • We reserve the right to modify this Refund and Return Policy at any time. Any changes will be posted on this page.

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