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REFUND & RETURN POLICY

Effective Date: April 28, 2026

At Buyzaro, we aim to provide quality products and a smooth shopping experience. This policy outlines the conditions under which returns and refunds are accepted.


1. Return Eligibility

You may request a return within 7 days of delivery if the item:

  • Is defective or damaged upon arrival
  • Is incorrect (wrong item received)
  • Is unused and in its original packaging

All returns must be approved before being sent back.


2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Personal use items (e.g., underwear, hygiene products)
  • Final sale or discounted items
  • Used, worn, or damaged items (not caused by us)

3. Refund Process

  • Once your return is received and inspected, we will notify you of approval or rejection
  • If approved, your refund will be processed within 5–10 business days to your original payment method

4. Shipping Costs

  • Original shipping fees are non-refundable
  • Customers may be responsible for return shipping costs unless the item is defective or incorrect

5. Order Cancellation

  • Orders can be cancelled within 12 hours of placement
  • After this period, orders may already be processed and cannot be cancelled

6. Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again
  • Contact your payment provider (processing time may vary)
  • If the issue persists, contact us at help@buyzaro.com

7. Exchanges

We only replace items if they are defective or damaged.
Contact us to request an exchange.


8. Important Notice

Buyzaro operates as a global eCommerce platform, and some products may be shipped from international suppliers.

This may affect return logistics and delivery timelines.


9. Contact Us

For all return and refund requests, contact:
help@buyzaro.com


Smart Protection Tip (keep this)

Add this line to your site:

“Returns sent without prior approval will not be accepted.